Superhost
Airbnb Superhost status is a recognition program that acknowledges hosts who consistently provide exceptional hospitality and receive high ratings from guests.
Airbnb has recently removed the Superhost filter from their platforms. That means that guests can no longer search properties based on their Superhost status but can still see whether the host of the listing is a superhost or not.
Requirements:
Every quarter (on Jan 1st, Apr 1st, Jul 1st, Oct 1st), Airbnb evaluates your hosting performance over the past 12 months for all listings on your account. To qualify, listing owner with an account in good standing who has met the following criteria:
- Completed at least 10 trips or 3 reservations that total at least 100 nights
- Maintained a 90% response rate or higher
- Maintained a less than 1% cancellation rate, with exceptions made for those that fall under our Extenuating Circumstances policy
- Maintained a >4.75 overall rating
Benefits:
- Superhost badge: This badge will appear on your listings and profile page.
- Improves visibility and enhances trust: This eventually leads to more bookings. According to Airbnb, Superhosts earn an average of 22% more than other hosts (before the Guest Favorite status existed).
- Airbnb coupon: Each time you maintain status as a Superhost for an entire year you’ll receive a $100 Airbnb coupon.
- Promoted to guests: Airbnb will feature your property in promotional emails.
- Extra referral bonus: You’ll get 20% more over the standard bonus when referring others to become hosts.
- Early access to new features: You’ll be able to pilot new programs before they’re launched to the public.
- Priority support: You’ll receive priority Airbnb customer service support.
Guest Favorite
Airbnb Guest Favorite status is a designation given to listings that consistently receive positive reviews and high ratings from guests, highlighting them as top choices within their respective categories.
Requirements:
- Maintained a >4.85 overall rating
- Category ratings for check-in, cleanliness, accuracy, Host communication, location, and value
- Host cancellation rates (<1%)
- Quality-related incidents reported to Airbnb customer service
- A minimum of 5 reviews
Hosts do not need to apply for their listing to be evaluated for the Guest Favorite badge. The badge is automatically applied and updated every 24 hours.
The main benefit includes improved visibility on the airbnb platform. Guests can easily filter for properties with a Guest favorite badge. Those properties also tend to feature higher in the Airbnb search ranking.
Guest Favorite and Superhost status
Each of your listings will be treated individually when determining eligibility for the Guest Favorite badge. If you’re a Superhost, your listings that qualify will get the Guest Favorite badge in search results, while those that don’t will retain the Superhost badge.
Your listings’ Guest Favorite status will not affect your Superhost status in any way. If you’re a Superhost, your listings—whether they qualify for Guest Favorite badge or not—will still show your Superhost status on the listing details page.
Luxe
Featuring residences that are considered to be extraordinary and rated as five-star across property, amenities, and service, Airbnb Luxe focuses on offering bespoke vacation experiences that attract luxury guests. Luxe listings can be filtered for and need to meet high quality standards and ensure that any tailored services, curated for complete travel experiences, are in first-rate order to enable a seamless and memorable stay.
Requirements:
To be eligible to become an Airbnb Luxe home, vacation rentals must qualify as being extraordinary and providing exceptional service and are expected to pass a 300-point inspection. The review is broken down into categories such as:
- Form: Have high design standards; from interior décor and architectural elements, such as high vaulted ceilings, to the smallest details.
- Location: Must lay claim to geography that is both distinctive and exclusive.
- Feel: Airbnb expects Luxe properties to provide a thematic experience, be that tranquility or excitement and for the collective experience to narrate a story.
- Services: Expected to provide a slew of luxury services such as childcare, nanny, butler, concierge, restaurant concierge, chef, personal chef, massage therapist, yoga instructor, security guard, luxury guide, etc to be provided as part of the property’s standard service or be made available as an add-on.
To obtain the Luxe status airbnb will send a trained local home consultant to conduct a walkthrough. The consultant will verify the property’s condition and identify areas for improvement. Then, Airbnb will conduct recurring walkthroughs where the property will be vetted on a regular basis. Airbnb Luxe expects a 5-star review rating with each stay. If a listing does not receive a 5-star rating, Airbnb will evaluate the guest’s feedback, historical reviews, and inspection reports to decide if a quality check visit is required.
At the moment, Airbnb luxe is available in North America; European nations such as England, Greece, France, Italy, and Croatia; the Caribbean; Australia and New Zealand; Morocco, South Africa, and the Middle East; Uruguay; and Thailand and Indonesia in Asia.
